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therapeutic model of Carl does not work in this setting. Relationships at work are not helping relationships. In therapy, the client gives the therapist money. In exchange, the therapist uses congruence, empathy, and unconditional positive regard on behalf of the client. In organizational relationships, the person, the self uses congruence, empathy and unconditional positive regard on behalf of the self, not on behalf of the other.
There is confusion in the legacy of psychologist, Carl Rogers. He is the most influential psychologist of all time. His psychological system is more widespread and has had more impact than any other. This influence occurred without the support of any institution of our civilization, not government, not church, not education, not business, not family. It was like Topsy, it "just growed." The confusion is this. Many folks use the terms
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